We work hard to ensure we’re surfacing the best possible prices for each event on Easyhubtickets and we stand by our prices. If you find a lower price elsewhere, we’ll give you Easyhubtickets credit equal to the difference between the lower price and our price plus 10%. To verify the pricing, we’ll request a screenshot of both sources with a timestamp within two hours of each other.
Eligibility Requirements
- The lower price you found must be for the same event, the same date(s), the same section, row, and quantity that you purchased on easyhubtickets.
- The lower price must be available to the general public. AARP rates, AAA rates, military rates, corporate rates, etc. do not apply.
- Prices offered through loyalty programs, through contests, or as a part of a travel package are not valid.
- Prices from apps or websites where you don’t know the event until after booking, prices from websites/apps where you name your own price, and prices you must call in for are not valid.
- The lower price must still be available when your claim is submitted to support@gametime.co
- The lower price you found must be the final checkout price, and be more than just a difference in taxes and fees.
- We do not guarantee against price changes on easyhubtickets itself.
Submitting a Lower Price
Include the email address associated with your easyhubtickets account, the price you paid for your seats on easyhubtickets, where you found the lower price (including a complete link URL if you found the lower price on a website), and any other relevant info. You'll also want to be sure to attach a screenshot to your email. We’ll get back to you as quickly as possible.
We reserve the right to deny claims that are suspicious and/or deemed to be fraudulent. The easyhubtickets Price Guarantee does not apply in the event of disasters, acts of terrorism, or other events outside of easyhubtickets control. easyhubtickets caps the amount of easyhubtickets credits that can be issued as part of a claim at $200.