If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer.

Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold).

if an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event. The status of your event, and any options available, can always be found in your online account

If you have tickets to an event promoted by Live Nation that has been postponed for more than 60 days—and no rescheduled dates have been announced – a 30-day window for refunds will open at that time.